Troubleshooting
Encountering an issue? Most problems can be resolved by checking a few common areas.
Common Issues & Solutions
Resource Not Starting
- Check Folder Name: Ensure the resource folder is named exactly as required (check the documentation or
fxmanifest.lua). - Check server.cfg: Ensure you have added the
ensure resourceNameline. - Dependencies: Verify that all required scripts (like
oxmysqlorox_lib) are started before the fiveLib resource.
Database Errors
- Missing Tables: Did you import the
.sqlfile? Check your database for the required tables. - Connection Issues: Ensure
oxmysqlis properly configured and connected to your database.
UI Not Showing
- Escape Key: Try pressing ESC or your designated close key.
- Focus Issues: If your mouse is stuck, use a command like
restart resourceNameornui_focus false. - Browser Cache: Clear your FiveM cache and restart the client.
Script Not Recognizing Job/Items
- Framework Config: Double-check that
Config.Frameworkis set correctly in your config file. - Job Names: Ensure the job names in the config match exactly with those in your database/framework.
How to Get Support
If you've tried the above and still need help:
- Check the Logs: Look at your server console and F8 client console for specific error messages.
- Read the Docs: Re-read the installation and configuration sections for your specific resource.
- Join Discord: Visit our Discord Server and open a support ticket.
When opening a ticket, please provide:
- Your order ID (if applicable).
- A clear description of the issue.
- Screenshots of any errors in the console.
- Your config file (with sensitive info removed).